Subscriber Churn Agent
What it does
A nightly job that scores active subscribers for cancellation risk, explains why, and proposes one retention action from a fixed menu. Every proposal passes through a deterministic policy layer before anything can be sent. A review console lets people approve actions, handle adverse-event reports and edit policy without code.
It runs on synthetic data in dry-run mode, with failure drills documented.
- Subscriberssynthetic data
- Risk modelcalibrated score + reasons
- Proposalone action from a fixed menu
- Policy layerdeterministic, decides what may send
- Review consolepeople approve or reject
Tools
Python, uv, a calibrated risk model, Claude, Render